Get in touch
Reach out with bookings, partnerships, or LEGO® questions—our team is ready to help.
Speak to a Celebricks specialist
Choose the channel that suits you best: phone, email, live chat, or a visit to our flagship store.
Phone Support
+44 (0) 20 7946 0958
Mon-Fri: 9AM-6PM, Sat: 10AM-4PM
Email Support
hello@celebricks.com
We typically respond within 24 hours
Live Chat
Available on our website
Mon-Fri: 9AM-6PM GMT
Visit Our Store
123 Brick Lane, London E1 6SB
Mon-Sat: 10AM-7PM, Sun: 11AM-5PM
Send us a message
Office hours
Holiday hours: We may have modified hours during public holidays. Check our website or call ahead during holiday periods.
Department directory
General Enquiries
hello@celebricks.com
Questions about our products, services, or general information
Customer Support
support@celebricks.com
Help with orders, returns, technical issues, or account problems
Events & Workshops
events@celebricks.com
Bookings, event information, and workshop enquiries
Business Partnerships
partnerships@celebricks.com
Wholesale, corporate events, and business collaborations
Press & Media
press@celebricks.com
Media enquiries, press releases, and interview requests
Careers
careers@celebricks.com
Job applications, internships, and employment opportunities
Quick FAQ
What are your delivery times?
We offer next-day delivery for orders placed before 2PM Monday-Friday. Standard delivery takes 2-3 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Delivery times and costs vary by location.
Can I return or exchange items?
Yes, we offer a 30-day return policy for unopened items in original packaging. Custom builds may have different return conditions.
Do you have a physical store?
Yes! Visit our flagship store at 123 Brick Lane, London. We also have locations in Birmingham, Manchester, and Edinburgh.
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Find our stores
Interactive store map
Visit our locations across the UK
London flagship
123 Brick Lane, E1 6SB
Birmingham
45 High Street, B2 4AA
Manchester
78 Market Street, M1 1AA